쉐도잉 연습: Business Partner A2 8.4.1 - 영상으로 영어 말하기 배우기

레슨 만드는 중...
1
So Angela, can you tell me about your work experience?
2
Well, I work as a team leader in customer services for a retail company.
3
I started my working life as a shop assistant and then I moved into customer services.
4
I have a lot of experience dealing with customers.
5
And what are your main strengths?
6
I have excellent communication skills both speaking and writing.
7
But I think the most important skill is listening.
8
really listening to your staff and customers.
9
Yes.
10
That's an important skill for customer services.
11
I think I also have good problem -solving skills, as that's part of my job every day.
12
It's essential to listen to customers and my team and help to solve their problems.
13
What other skills do you have?
14
I have good IT skills.
15
because we deal with customers via many digital channels these days.
16
and I have good people skills.
17
I'm good at motivating my team to do their job well.
18
That's essential when you manage customer service advisors.
19
How have you helped to motivate staff?
20
Well, there are lots of ways to do that.
21
I've always set goals with staff.
22
and when they meet those goals we celebrate, for example, It's important to have a good team spirit.
23
The job can sometimes be stressful when customers get angry.
24
Yes.
25
You're right.
26
And have you ever organised training sessions?
27
Yes, I've done a lot of staff training and given presentations.
28
What about staff?
29
Have you ever had any problems with difficult people in your teams?
30
Yes.
31
There have sometimes been problems between team members.
32
I usually try...
33
Yes, that's true.
34
Why do you want to work for our company, Angela?
35
I want to progress in my career and your company has an excellent reputation for customer service.
36
Mm -hmm.
37
Why do you want to leave your current job?
38
I enjoy my work and I've learned a lot, but your organisation has more opportunities.
39
Where do you see yourself in five years?
40
I'd like to develop my skills and do more staff training.
41
Do you have any questions for me?
42
Yes, I do.
43
What training opportunities are there with this job?
44
Well we have an excellent management training program.
45
We'll train you in all our products and processes.
46
We'll also provide on -the -job training.
47
Sounds great.
48
Another question I want to ask is about...
49
you
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이 레슨의 어휘와 말하기 포인트

이 영상에는 섀도잉할 문장 49개와 단어 394개가 있습니다. 말하는 구간의 길이는 3:33입니다. 화자는 분당 약 111단어의 일정한 속도로 말해서 섀도잉하기에 편한 속도입니다. 단어의 88%가 영어에서 가장 많이 쓰이는 3,000단어에 속해 어휘가 쉬운 편입니다.

이 영상의 핵심 어휘

영상에 나오는 덜 흔한 단어 13개를 발음, 뜻과 함께 정리했습니다.

  • skill /skɪl/ (명사) — 기술, 스킬. A capacity to do something well; a technique, an ability, usually acquired or learned, as opposed to abilities that are regarded as innate.
  • solve /sɒlv/ (동사) — 해결하다. To find an answer or solution to a problem or question; to work out.
  • motivate /ˈmoʊ.tɪ.veɪt/ (동사) — ...에 동기를 주다. To provide someone with an incentive to do something; to encourage; to actuate.
  • reputation /ˌɹɛpjʊˈteɪʃən/ (명사) — 평판, 명성. What somebody or something is known for.
  • presentation /ˌpɹɛzn̩ˈteɪʃn̩/ (명사) — 증정. The act of presenting, or something presented.
  • advisor /ædˈvaɪ.zə(ɹ)/ (명사) — 고문. One who offers advice.
  • customer /ˈkʌs.tə.mə/ (명사) — 손님, 손. A person or company who purchases or receives a product or service from a business or merchant or intends to do so.
  • essential /ɪˈsɛn.ʃəl/ (형용사) — 필수적인. Necessary.
  • communication /kəˌmjuː.nɪˈkeɪ.ʃən/ (명사) — 통신, 커뮤니케이션. The act or fact of communicating anything; transmission.
  • angry /ˈæŋ.ɡɹi/ (형용사) — 화난. Displaying or feeling anger.
  • retail /ˈɹiˌteɪl/ (명사) — 소매. The sale of goods directly to the consumer, encompassing the storefronts, mail-order, websites, etc., and the corporate mechanisms, branding, advertising, etc…
  • manage /ˈmæn.ɪd͡ʒ/ (동사) — 관리하다. To direct or be in charge of.
  • celebrate /ˈsɛl.ɪ.bɹeɪt/ (동사) — 축하하다. To extol or honour in a solemn manner.

주의할 발음

화자는 I've, we'll, I'd 같은 축약형과 약화된 형태를 8번 사용합니다. 들리는 대로 짧게 발음하세요.

  • “sh”와 “zh” 소리: reputation /ˌɹɛpjʊˈteɪʃən/, organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/, essential /ɪˈsɛn.ʃəl/, communication /kəˌmjuː.nɪˈkeɪ.ʃən/
  • 긴 단어 — 강세 위치에 주의: reputation /ˌɹɛpjʊˈteɪʃən/, organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, communication /kəˌmjuː.nɪˈkeɪ.ʃən/

이 영상으로 연습하는 방법

  1. 먼저 말하지 않고 영상을 끝까지 듣고 모르는 단어를 적어 둡니다.
  2. 보통 속도로 한 문장씩 섀도잉하고, 화자의 리듬과 맞을 때까지 반복합니다.
  3. 자신의 목소리를 녹음해 원본과 비교하고, skill, solve, motivate 같은 단어에 특히 주의합니다.

이 영상의 문법

화자가 가장 많이 쓰는 문형을 영상 속 실제 표현과 함께 정리했습니다.

문형영상 속 표현
현재완료 have/has + 과거분사 — 과거의 일이 지금도 관련이 있을 때I've always set · I've done · have sometimes been
“will” 미래 will + 동사 — 결정, 약속 또는 예측We'll train · We'll also provide

쉐도잉이란? 영어 실력을 빠르게 키우는 과학적 방법

쉐도잉(Shadowing)은 원래 전문 통역사 훈련을 위해 개발된 언어 학습 기법으로, 다언어 학자인 Dr. Alexander Arguelles에 의해 대중화된 방법입니다. 핵심 원리는 간단하지만 매우 강력합니다: 원어민의 영어를 들으면서 1~2초의 짧은 지연으로 즉시 소리 내어 따라 말하는 것——마치 '그림자(shadow)'처럼 화자를 따라가는 것입니다. 문법 공부나 수동적인 청취와 달리, 쉐도잉은 뇌와 입 근육이 동시에 실시간으로 영어를 처리하고 재현하도록 훈련합니다. 연구에 따르면 이 방법은 발음 정확도, 억양, 리듬, 연음, 청취력, 말하기 유창성을 크게 향상시킵니다. IELTS 스피킹 준비와 자연스러운 영어 소통을 원하는 분들에게 특히 효과적입니다.

섀도잉 방법: 단계별 전체 가이드 읽기 →