跟读练习: Business Partner A2 8.4.1 - 通过视频学习英语口语

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1
So Angela, can you tell me about your work experience?
2
Well, I work as a team leader in customer services for a retail company.
3
I started my working life as a shop assistant and then I moved into customer services.
4
I have a lot of experience dealing with customers.
5
And what are your main strengths?
6
I have excellent communication skills both speaking and writing.
7
But I think the most important skill is listening.
8
really listening to your staff and customers.
9
Yes.
10
That's an important skill for customer services.
11
I think I also have good problem -solving skills, as that's part of my job every day.
12
It's essential to listen to customers and my team and help to solve their problems.
13
What other skills do you have?
14
I have good IT skills.
15
because we deal with customers via many digital channels these days.
16
and I have good people skills.
17
I'm good at motivating my team to do their job well.
18
That's essential when you manage customer service advisors.
19
How have you helped to motivate staff?
20
Well, there are lots of ways to do that.
21
I've always set goals with staff.
22
and when they meet those goals we celebrate, for example, It's important to have a good team spirit.
23
The job can sometimes be stressful when customers get angry.
24
Yes.
25
You're right.
26
And have you ever organised training sessions?
27
Yes, I've done a lot of staff training and given presentations.
28
What about staff?
29
Have you ever had any problems with difficult people in your teams?
30
Yes.
31
There have sometimes been problems between team members.
32
I usually try...
33
Yes, that's true.
34
Why do you want to work for our company, Angela?
35
I want to progress in my career and your company has an excellent reputation for customer service.
36
Mm -hmm.
37
Why do you want to leave your current job?
38
I enjoy my work and I've learned a lot, but your organisation has more opportunities.
39
Where do you see yourself in five years?
40
I'd like to develop my skills and do more staff training.
41
Do you have any questions for me?
42
Yes, I do.
43
What training opportunities are there with this job?
44
Well we have an excellent management training program.
45
We'll train you in all our products and processes.
46
We'll also provide on -the -job training.
47
Sounds great.
48
Another question I want to ask is about...
49
you
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本课的词汇与口语要点

这段视频共有 49 个句子、394 个单词可供跟读。 讲话部分时长为 3:33。 说话人语速平稳，每分钟约 111 个词，很适合跟读。 88% 的单词属于英语最常用的 3,000 词，词汇容易理解。

视频中的重点词汇

视频中 12 个不太常见的单词，附发音和释义：

  • skill /skɪl/ (名词) — 技巧, 技能. A capacity to do something well; a technique, an ability, usually acquired or learned, as opposed to abilities that are regarded as innate.
  • solve /sɒlv/ (动词) — 解決 /解决. To find an answer or solution to a problem or question; to work out.
  • motivate /ˈmoʊ.tɪ.veɪt/ (动词) — 激发. To provide someone with an incentive to do something; to encourage; to actuate.
  • reputation /ˌɹɛpjʊˈteɪʃən/ (名词) — 名譽 /名誉, 聲譽 /声誉. What somebody or something is known for.
  • advisor /ædˈvaɪ.zə(ɹ)/ (名词) — 顧問 /顾问. One who offers advice.
  • customer /ˈkʌs.tə.mə/ (名词) — 顧客 /顾客, 主顧 /主顾. A person or company who purchases or receives a product or service from a business or merchant or intends to do so.
  • essential /ɪˈsɛn.ʃəl/ (形容词) — 必要, 不可缺的. Necessary.
  • communication /kəˌmjuː.nɪˈkeɪ.ʃən/ (名词) — 通信, 溝通 /沟通. The act or fact of communicating anything; transmission.
  • angry /ˈæŋ.ɡɹi/ (形容词) — 恼怒的, 憤怒的 /愤怒的. Displaying or feeling anger.
  • retail /ˈɹiˌteɪl/ (名词) — 零售. The sale of goods directly to the consumer, encompassing the storefronts, mail-order, websites, etc., and the corporate mechanisms, branding, advertising, etc…
  • manage /ˈmæn.ɪd͡ʒ/ (动词) — 管理. To direct or be in charge of.
  • celebrate /ˈsɛl.ɪ.bɹeɪt/ (动词) — 頌揚 /颂扬. To extol or honour in a solemn manner.

需要注意的发音

说话人用了 8 次缩略和弱读形式，例如 I've, we'll, I'd。请按听到的简短形式来说。

  • “sh” 和 “zh” 音: reputation /ˌɹɛpjʊˈteɪʃən/, organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/, essential /ɪˈsɛn.ʃəl/, communication /kəˌmjuː.nɪˈkeɪ.ʃən/
  • 长单词——注意重音位置: reputation /ˌɹɛpjʊˈteɪʃən/, organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, communication /kəˌmjuː.nɪˈkeɪ.ʃən/

如何用这段视频练习

  1. 先完整听一遍视频，不要开口，记下不认识的单词。
  2. 用正常速度逐句跟读，每句重复到你的节奏与说话人一致为止。
  3. 录下自己的声音并与原声对比，特别注意 skill, solve, motivate 这类单词。

视频中的语法

说话人最常用的结构，并附上视频中的原话：

结构视频中的用法
现在完成时 have/has + 过去分词 — 过去发生但与现在仍有关联的事I've always set · I've done · have sometimes been
“will” 表将来 will + 动词 — 决定、承诺或预测We'll train · We'll also provide

什么是跟读法？

跟读法 (Shadowing) 是一种有科学依据的语言学习技巧，最初开发用于专业口译员的培训，并由多语言者Alexander Arguelles博士普及。这个方法简单而强大：您在听英语母语原声的同时立即大声重复——就像是一个延迟1-2秒紧跟说话者的影子。与被动听力或语法练习不同，跟读法强迫您的大脑和口腔肌肉同时处理并模仿真实的讲话模式。研究表明它能显着提高发音准确性，语调，节奏，连读，听力理解和口语流利度——使其成为雅思口语备考和真实英语交流最有效的方法之一。

影子跟读法: 阅读完整分步指南 →