Pratica di Shadowing: Business Partner A2 8.4.1 - Impara a parlare inglese con i video
Creazione lezione...
1
So Angela, can you tell me about your work experience?
2
Well, I work as a team leader in customer services for a retail company.
3
I started my working life as a shop assistant and then I moved into customer services.
4
I have a lot of experience dealing with customers.
5
And what are your main strengths?
6
I have excellent communication skills both speaking and writing.
7
But I think the most important skill is listening.
8
really listening to your staff and customers.
9
Yes.
10
That's an important skill for customer services.
11
I think I also have good problem -solving skills, as that's part of my job every day.
12
It's essential to listen to customers and my team and help to solve their problems.
13
What other skills do you have?
14
I have good IT skills.
15
because we deal with customers via many digital channels these days.
16
and I have good people skills.
17
I'm good at motivating my team to do their job well.
18
That's essential when you manage customer service advisors.
19
How have you helped to motivate staff?
20
Well, there are lots of ways to do that.
21
I've always set goals with staff.
22
and when they meet those goals we celebrate, for example, It's important to have a good team spirit.
23
The job can sometimes be stressful when customers get angry.
24
Yes.
25
You're right.
26
And have you ever organised training sessions?
27
Yes, I've done a lot of staff training and given presentations.
28
What about staff?
29
Have you ever had any problems with difficult people in your teams?
30
Yes.
31
There have sometimes been problems between team members.
32
I usually try...
33
Yes, that's true.
34
Why do you want to work for our company, Angela?
35
I want to progress in my career and your company has an excellent reputation for customer service.
36
Mm -hmm.
37
Why do you want to leave your current job?
38
I enjoy my work and I've learned a lot, but your organisation has more opportunities.
39
Where do you see yourself in five years?
40
I'd like to develop my skills and do more staff training.
41
Do you have any questions for me?
42
Yes, I do.
43
What training opportunities are there with this job?
44
Well we have an excellent management training program.
45
We'll train you in all our products and processes.
46
We'll also provide on -the -job training.
47
Sounds great.
48
Another question I want to ask is about...
49
you
📺 Stesso Canale
A166
Business Partner A1 7.1.1
Business EnglishWorking Adults
A153
Business Partner A1 7.4.1
Business EnglishWorking Adults
A176
Business Partner A1 6.1.1
Business EnglishWorking Adults+1
A164
Business Partner A1 2.4.1
TeensHigh School Students+2
A130
Business Partner A1 3.4.1
TOEIC PrepBusiness English+1
A1252
Business Partner A1 2.1.1
TeensHigh School Students+4
A19
Business Partner A1 8.4.1
TeensHigh School Students+2
A172
Business Partner A1 1.4.1
Business EnglishWorking Adults+1
A128
Business Partner A1 3.1.1
TeensHigh School Students+4
A26
Bus Part A2 U5L4 5 4 1
Business EnglishWorking Adults+1
✨ Video consigliato
A2106
47 frasi
Tiếng Anh giao tiếp: Lesson 1 - Job update
TeensHigh School Students+4
B19
52 frasi
Interview Etiquette - Good Example
High School StudentsUniversity Students+3
A288
78 frasi
A2 English Listening Practice - Job Interviews
High School StudentsUniversity Students+3
B1899
17 frasi
Talking About Your Job
University StudentsBusiness English+2
A1245
30 frasi
Kathy's job – A1 English Listening Test
TeensHigh School Students+4
A210
208 frasi
Everyday English for Beginners | Simple Daily Conversations
TeensHigh School Students+4
A25
28 frasi
Learning a new job – A2 English Listening Test
TeensHigh School Students+3
A21
49 frasi
FUN FOR FLYERS 4TH - UNIT 18D - PAGE 41
TeensHigh School Students+3
A27
299 frasi
🎧 200 جملة إنجليزية عن العمل | تدريب بطيء وواضح على الاستماع Slow English
TeensHigh School Students+3
B249
14 frasi
Job Interview English 🇬🇧 | Real Conversation Practice (B1–B2 Level)
University StudentsBusiness English+2
A25
64 frasi
Business Partner A2 5 4 1
TeensHigh School Students+3
Informazioni su questa lezione
Cos'è la tecnica dello Shadowing?
Shadowing è una tecnica di apprendimento delle lingue supportata da studi scientifici, originariamente sviluppata per la formazione dei traduttori professionisti e resa popolare dal poliglotta Dr. Alexander Arguelles. Il metodo è semplice ma potente: ascolti un audio in inglese di madrelingua e lo ripeti immediatamente ad alta voce — come un'ombra che segue il parlante con un ritardo di solo 1–2 secondi. A differenza dell'ascolto passivo o degli esercizi di grammatica, lo shadowing costringe il tuo cervello e i muscoli della bocca a elaborare e riprodurre simultaneamente i modelli di discorso reale. La ricerca dimostra che migliora significativamente la precisione della pronuncia, l'intonazione, il ritmo, il discorso connesso, la comprensione dell'ascolto e la fluidità del parlato — rendendolo uno dei metodi più efficaci per la preparazione alla prova di speaking dell'IELTS e per la comunicazione reale in inglese.