跟读练习: Unit 1 Lesson 3 Listening ex2 - 通过视频学习英语口语
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22 句
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1. Good morning everyone and welcome.
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My name is Giles Watson and it's great that so many people have signed up for training.
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I look forward to spending the next few days with you.
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The overall theme of our session this morning is customer satisfaction.
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How to make sure our customers are happy and keep on coming back to us.
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2. Now that we've covered the basics, it's time to turn to probably the most important aspect of keeping our customers satisfied,
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making them feel valued.
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Customers should never feel as if they are just another person to approach your business,
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and they should definitely not be the ones trying hardest to get what they want.
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Getting them what they want is your role.
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3. According to some research we've done,
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one of the main reasons that customers feel unhappy and take their business elsewhere is because of rude or uninterested staff.
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In tomorrow's session, I'd like to give you some tips for how to encourage your staff to always be as professional and enthusiastic as possible.
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4. Customers appreciate personal service where possible.
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They don't like being treated like just one of many hundreds of other customers.
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Yet this is perhaps the main challenge of customer satisfaction, making sure each customer gets some kind of individual attention.
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5. The final, crucial thing I would like to remind you of is that the customer is always right.
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Now, of course, you might not really think this is true, but you must act as if it is.
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Needless to say, there have been many occasions when I've had to deal with a difficult customer, rude, problematic, and not especially easy to communicate with.
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But I have always had to behave professionally and put them and their needs before my own.
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Thank you.
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Thank you.
FOR YOU
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本课的词汇与口语要点
这节口语课以视频“Unit 1 Lesson 3 Listening ex2”为素材。 这段视频共有 22 个句子、298 个单词可供跟读。 讲话部分时长为 2:44。 说话人语速较慢，每分钟约 109 个词，你有足够的时间模仿每一个音。 90% 的单词属于英语最常用的 3,000 词，词汇容易理解。
视频中的重点词汇
视频中 13 个值得学习的单词，附发音和释义：
| 单词 | 发音 | 释义 |
|---|---|---|
| rude 形容词 | /ɹuːd/ | 粗暴, 無禮 /无礼 |
| satisfaction 名词 | /sætɪsˈfækʃən/ | 滿意 /满意, 滿足 /满足 |
| encourage 动词 | /ɪnˈkʌɹ.ɪd͡ʒ/ | 鼓勵 /鼓励, 激勵 /激励 |
| aspect 名词 | /ˈæspɛkt/ | 方面 |
| occasion 名词 | /əˈkeɪ̯ʒən/ | 場合 /场合, 機會 /机会 |
| remind 动词 | /ɹəˈmaɪnd/ | 提醒 |
| crucial 形容词 | /ˈkɹuː.ʃəl/ | 關鍵的 /关键的, 決定性的 /决定性的 |
| unhappy 形容词 | /ʌnˈhæpi/ | 不高興 /不高兴, 不開心 /不开心 |
| behave 动词 | /bɪˈheɪv/ | 為人 /为人 |
| satisfy 动词 | /ˈsætɪsfaɪ/ | 滿足 /满足 |
| enthusiastic 形容词 | /ɪnˌθjuːzɪˈæstɪk/ | 熱心 /热心, 熱情 /热情 |
| needless 形容词 | /ˈniːdləs/ | 不必要的 |
| uninterested 形容词 | 沒有興趣的 /没有兴趣的, 無興趣的 /无兴趣的 |
视频中出现的短语动词
| 单词 | 释义 |
|---|---|
| look forward to 动词 | 期待, 向往 |
需要注意的发音
说话人用了 5 次缩略和弱读形式，例如 we've, don't, I'd。请按听到的简短形式来说。
- “sh” 和 “zh” 音: satisfaction /sætɪsˈfækʃən/, occasion /əˈkeɪ̯ʒən/, crucial /ˈkɹuː.ʃəl/
- 长单词——注意重音位置: satisfaction /sætɪsˈfækʃən/, communicate /kəˈmjuːnɪkeɪt/, problematic /ˌpɹɑ.bləˈmæt.ɪk/, enthusiastic /ɪnˌθjuːzɪˈæstɪk/
中文母语者容易读错的音：
- 词尾辅音 — 要读清楚，后面不要加元音: rude /ɹuːd/, encourage /ɪnˈkʌɹ.ɪd͡ʒ/, aspect /ˈæspɛkt/, remind /ɹəˈmaɪnd/, communicate /kəˈmjuːnɪkeɪt/
- /r/ 和 /l/ 的区别: elsewhere /ˈɛlsˌʍɛɹ/, crucial /ˈkɹuː.ʃəl/, problematic /ˌpɹɑ.bləˈmæt.ɪk/
- /æ/ — 嘴张大，不要读成 /e/: satisfaction /sætɪsˈfækʃən/, aspect /ˈæspɛkt/, unhappy /ʌnˈhæpi/, satisfy /ˈsætɪsfaɪ/, problematic /ˌpɹɑ.bləˈmæt.ɪk/
如何用这段视频练习
- 先完整听一遍视频，不要开口，记下不认识的单词。
- 用正常速度逐句跟读，每句重复到你的节奏与说话人一致为止。
- 录下自己的声音并与原声对比，特别注意 rude, satisfaction, encourage 这类单词。
什么是跟读法？
跟读法 (Shadowing) 是一种有科学依据的语言学习技巧，最初开发用于专业口译员的培训，并由多语言者Alexander Arguelles博士普及。这个方法简单而强大：您在听英语母语原声的同时立即大声重复——就像是一个延迟1-2秒紧跟说话者的影子。与被动听力或语法练习不同，跟读法强迫您的大脑和口腔肌肉同时处理并模仿真实的讲话模式。研究表明它能显着提高发音准确性，语调，节奏，连读，听力理解和口语流利度——使其成为雅思口语备考和真实英语交流最有效的方法之一。