Luyện nói tiếng Anh bằng Shadowing qua video: Emotional Intelligence: The #1 ability for leaders | Daniel Goleman

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145 câu
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You know, in the future, I think emotional intelligence will be one of several abilities that we need.
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Another, of course, is cognitive ability, IQ, and maybe AI will take over more and more of that.
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However, emotional intelligence is a human ability and will always remain so.
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IQ predicts how well you'll do in your school years
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and how much salary you can make over the course of a career
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because it says what job you can get into like being a business executive or a doctor or a lawyer.
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But once you're in those professions everybody else is about as smart as you are.
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That's where emotional intelligence kicks in.
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People who emerge as outstanding performers or the best leaders have high emotional intelligence
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and their IQ is not that relevant at that point.
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I'm Daniel Goleman.
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I've written many books mostly on emotional intelligence.
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That's really my favorite topic.
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The book Emotional Intelligence many years ago was an international bestseller.
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I've written now five books on the topic.
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My most recent is Optimal, how to sustain personal and organizational excellence every day.
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Emotional intelligence is a set of personal skills that we learn in life.
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It's a combination of self -awareness, managing your emotions well, empathy,
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tuning into other people, and putting that all together to have harmonious or effective relationships.
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Emotional intelligence has been talked about for centuries.
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Philosophers were talking about, know thyself, that's self -awareness.
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But when I wrote the emotional intelligence book in 95, it was the first time that for a popular audience,
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emotional intelligence had become well known.
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I was a science journalist at the New York Times back then.
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And I'd been covering a decade of research on the brain and emotion.
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And in doing so, I came across a very obscure article called Emotional Intelligence, and I loved the title.
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It was by Peter Salovey, who's just stepping down as the president of Yale University, and his then graduate student, John Mayer.
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And I thought, wow, what a great phrase.
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It seems like an oxymoron.
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You don't put emotions together with intelligence, but actually it's being intelligent about emotions.
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When I wrote emotional intelligence I was actually thinking of bringing it to schools.
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It seemed to me that kids should learn from the get -go how to manage themselves, how to tune into themselves,
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how to tune into other people, how to get along, how to behave well and so on.
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I was a big advocate of what's now called social emotional learning
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and from early on my view of emotional intelligence hasn't really changed much
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but I integrated it with findings from research on outstanding performers
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and I saw
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that different abilities of high performers like being able to manage your emotions fit well in the model
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and now I talk about four domains of emotional intelligence
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and then 12 particular competencies of people who are high in emotional intelligence.
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Self -awareness means you know what you're feeling, you know how it shapes your perceptions and your thoughts and your impulse to act.
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We find in our research
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that people low in self -awareness are unable to develop strengths very well in other parts of emotional intelligence.
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People who are high in self -awareness, however, are able to develop excellence across the board.
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Self -management means when you're upset, when you're angry, when you're anxious, can you manage your emotions?
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Can you keep them from disrupting your focus on what you have to do right now?
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Or having more instance of road rage, of shootings, of people blowing up at other people.
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There's a growing need for people in general to get better at this ability.
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The third part is social awareness, which in one sense means practicing empathy.
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You not only know how the person thinks and how they feel, you care about them.
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This is what you want in your parents.
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This is what you want in your spouse.
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This is what you want in your lover.
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This is what you want in your friends.
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And this is what you want in your teachers, doctors, leaders of any kind, people who have influence.
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The fourth part of emotional intelligence is relationship management.
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Can you handle conflicts well?
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Can you keep yourself calm and listen to the other person?
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Are you being an effective communicator?
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Full rapport means that you feel close, you feel you can work with this person, you can trust them.
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Unlike IQ, which barely budges over the course of our life, emotional intelligence can change is learned and learnable.
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And it's learned and learnable at any point in life.
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Emotional intelligence is not one thing.
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It's like going to a doctor for a physical.
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You get your lipids and your good cholesterol, bad cholesterol.
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You get 15 data points.
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Emotional intelligence is a set of abilities and each of us has strengths and limitations across that spectrum.
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So if you want to improve your emotional intelligence, see where you need to improve first.
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One of the common colds of emotional intelligence is poor listening.
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You know, we think about what we want to say
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and we don't really listen to the other person and we cut them off, we interrupt.
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Let's say you wanted to change that.
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This is a basic of empathy, listening well.
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So if you want to learn to be better at empathy, you might say, my habit, and I've done it thousands of times,
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is cutting people off and interrupting.
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I'm going to make the effort to do it differently.
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I'm going to listen to the person out, say what I think they mean, and then say what I think.
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That is a different behavioral sequence.
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And it comes down to the basics of what we call neuroplasticity, how the brain changes with repeated experience.
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And that's what underlies habit change.
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It's a little like crossing your arms in a new way.
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Cross your arms in the old way, please.
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Now cross them with the other arm on top.
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That feels uncomfortable.
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That's what it's like to change a habit.
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So with listening, you have to first make an intentional effort,
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might feel uncomfortable, but as you persist it gets more and more comfortable until finally it's an automatic habit.
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That will stay with you for years.
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You know, I've gone around the world talking to different audiences, and one of the things I love to ask is,
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tell me about a leader you've loved and a leader you hate.
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And tell me one quality that makes a leader so good or so bad.
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Basically, the leader you hate is low in emotional intelligence.
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They don't manage their emotions very well.
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They blow up at people, don't empathize, they don't tune in and they don't understand how clueless they are.
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The leader you love is high in it.
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Having a boss with high emotional intelligence means you feel not only inspired, not only motivated, you feel supported,
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you feel guided, you feel you have clarity about what's expected from you.
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You give your best in your best state, in the optimal state, not in a desperate, stressed out state.
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Research at the Yale School of Management has found that emotions are contagious, and they're most contagious from the leader outward.
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The leader is most often the sender of strong emotions, either negative or positive.
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This very research by Seagal Barsade has shown that if the leader is in a negative mood,
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very anxious, for example, people on that team will catch that mood and performance goes down.
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If the leader's in a very positive mood, I feel really good, I feel enthusiastic,
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then people catch that positive mood and their performance as a team or as a group goes up.
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So the leader's state is actually much more important on the ability of people to do good work than many people realize,
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particularly many leaders actually.
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But if you have a leader that you hate, for example, and sadly too many people do, then you really don't give your best.
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In fact, you're more likely to leave as soon as you can, particularly if you're talented.
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So a leader with low emotional intelligence is actually draining the organization in the long term.
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They may get results for the quarter by driving people, by stressing them out, but they're burning them out and they're going to lose good people.
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So in the short term they may look good, in the long term it's a disaster.
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I once took a bus up Madison Avenue in New York City on a very hot, humid day.
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People had a kind of bubble around them like, don't touch me, don't talk to me.
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I had the bubble too.
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I got on the bus and the bus driver shocked me.
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He looked at me and very warmly said, welcome to the bus.
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How's your day going?
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And then I realized, sitting on the bus, that he was carrying on a conversation with everyone on the bus.
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You're looking for suits, are you?
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Well, there's a great sale up here on the right at this department store.
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Did you see the exhibit in the museum on the left?
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On and on and on.
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Then people would get off that bus and they'd been transformed from kind of grumpy to pretty upbeat.
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It was kind of magical.
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And years later, I saw an article in the New York Times about that bus driver.
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His name, it turned out, was Govan Brown.
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He had fans.
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People would wait for his bus.
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He got 3 ,000 letters saying what a great bus driver he was, not one complaint.
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And he, it turned out, was the pastor of a church.
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And he saw the people on his bus as part of his flock.
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He was tending to his flock.
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He had a purpose that was far greater than that of the New York Transit Authority,
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which is something like getting as many people to where they want to go on time as we can.
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He had a splendid sense of what he was doing.
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It gave a greater meaning to what he did, and he did it superbly.
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I've always felt that the more emotional intelligence in society, the better.
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I think we would have parents who are more effective in raising kids, who are kinder.
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We'd have more compassion for each other in our interaction with friends and loved ones as well as with strangers.
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I think we would care more about the environment, which is why I've been happy to be a kind of evangelist for emotional intelligence,
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if you will.
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I'm not the originator of the phrase.
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I think I made it more famous.
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I just think it would make a better world.
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To learn even more from the world's biggest thinkers, get BigThink Plus for your business.

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Từ vựng và ghi chú luyện nói cho bài học này

Bài luyện nói này dựa trên video “Emotional Intelligence: The ability for leaders”. Những từ được nhắc lại nhiều nhất trong bài: emotional, intelligence, leader, bus, emotion. Video này có 145 câu và 1816 từ để luyện shadowing. Phần lời nói dài 11:40. Người nói nói với tốc độ tự nhiên, khoảng 156 từ mỗi phút, gần với hội thoại hằng ngày. 86% số từ nằm trong 3.000 từ tiếng Anh thông dụng nhất; phần còn lại nên xem trước khi luyện.

Từ vựng quan trọng trong video

15 từ đáng học trong video, kèm phiên âm và nghĩa:

TừPhiên âmNghĩa
emotion danh từ/ɪˈməʊ.ʃən/cảm xúc
awareness danh từ/əˈwɛɹ.nəs/nhận thức
mood danh từ/muːd/tâm trạng, tính khí
tune danh từ/tjuːn/điệu nhạc, âm điệu
habit danh từ/ˈhæb.ɪt/thói quen
empathy danh từ/ˈɛmpəθi/thấu cảm
topic danh từ/ˈtɑpɪk/chủ đề
phrase danh từ/ˈfɹeɪ̯z/cụm từ, câu
bubble danh từ/ˈbʌbəl/bong bóng
anxious tính từ/ˈæŋkʃəs/nao
flock danh từ/flɑk/bầy, đàn
shock danh từ/ʃɔk/choáng, ngạc nhiên
disaster danh từ/dɪˈzɑːs.təː/tai hoạ, thảm hoạ
journalist danh từ/ˈd͡ʒɝnəlɪst/nhà báo, ký giả
automatic tính từ/ˌɔː.təˈmæt.ɪk/tự động

Cụm động từ bạn sẽ nghe

TừNghĩa
go up động từlên

Những câu đáng luyện lại

Các câu ngắn, trọn ý trong video mà bạn có thể dùng lại khi giao tiếp hằng ngày:

  • I've written many books mostly on emotional intelligence.
  • Can you handle conflicts well?
  • Are you being an effective communicator?
  • How's your day going?
  • You're looking for suits, are you?

Ngữ pháp trong video

Những cấu trúc người nói dùng nhiều nhất, kèm đúng cụm từ trong video:

Cấu trúcTrong video
Thì hiện tại hoàn thành have/has + quá khứ phân từ — việc đã xảy ra nhưng còn liên quan đến hiện tạiI've written · has been talked · hasn't really changed
Mệnh đề quan hệ who / which + mệnh đề — thêm thông tin về người hoặc vậtPeople who emerge · people who are · people who have
Câu bị động be + quá khứ phân từ — nhấn vào việc xảy ra, không phải người làmhas been talked · is learned · been transformed

Phát âm cần chú ý

Người nói dùng 36 dạng rút gọn, ví dụ don't, you're, I've. Hãy nói theo dạng ngắn đúng như bạn nghe.

  • Âm “th”: empathy /ˈɛmpəθi/, enthusiastic /ɪnˌθjuːzɪˈæstɪk/, empathize /ˈɛmpəˌθaɪz/, thinker /ˈθɪŋ.kɚ/
  • Âm “sh” và “zh”: emotion /ɪˈməʊ.ʃən/, anxious /ˈæŋkʃəs/, shock /ʃɔk/, interaction /ˌɪn.təˈɹæk.ʃən/, perception /pɚˈsɛpʃ(ə)n/
  • Từ dài — đặt trọng âm cho đúng: uncomfortable /ʌnˈkʌm.fɚ.tə.bl̩/, cholesterol /kəˈlɛstəɹɒl/, automatic /ˌɔː.təˈmæt.ɪk/, intelligent /ɪnˈtɛlɪd͡ʒənt/, interaction /ˌɪn.təˈɹæk.ʃən/

Những âm người Việt thường gặp khó:

  • Cụm phụ âm cuối — đọc đủ từng âm, đừng nuốt âm cuối: excellence /ˈɛksələns/, interrupt /ˌɪntəˈɹʌpt/, journalist /ˈd͡ʒɝnəlɪst/, sequence /ˈsiː.kwəns/, complaint /kəmˈpleɪnt/
  • Âm /tʃ/, /dʒ/ và /ʒ/ — tiếng Việt không có, đừng đọc thành “ch” hay “gi”: contagious /kənˈteɪ.d͡ʒəs/, journalist /ˈd͡ʒɝnəlɪst/, intelligent /ɪnˈtɛlɪd͡ʒənt/, stranger /ˈstɹeɪnd͡ʒɚ/, magical /ˈmæd͡ʒ.ɪ.kəl/
  • Âm /æ/ — mở miệng rộng hơn âm “e”: habit /ˈhæb.ɪt/, anxious /ˈæŋkʃəs/, automatic /ˌɔː.təˈmæt.ɪk/, salary /ˈsæləɹi/, talented /ˈtæləntɪd/

Cách luyện với video này

  1. Nghe hết video một lần, chưa cần nói, và ghi lại những từ bạn chưa biết.
  2. Bắt đầu ở tốc độ 0,75×, nói đuổi từng câu, rồi quay lại tốc độ bình thường khi đã quen.
  3. Ghi âm giọng mình rồi so với bản gốc, chú ý các từ như emotion, awareness, mood.

Phương Pháp Shadowing Là Gì?

Shadowing là kỹ thuật học ngôn ngữ có cơ sở khoa học, ban đầu được phát triển cho chương trình đào tạo phiên dịch viên chuyên nghiệp và được phổ biến rộng rãi bởi nhà đa ngôn ngữ học Dr. Alexander Arguelles. Nguyên lý cốt lõi đơn giản nhưng cực kỳ hiệu quả: bạn nghe tiếng Anh của người bản xứ và lặp lại to ngay lập tức — như một "cái bóng" (shadow) đuổi theo người nói với độ trễ chỉ 1–2 giây. Khác với luyện ngữ pháp hay học từ vựng bị động, Shadowing buộc não bộ và cơ miệng phải đồng thời xử lý và tái tạo ngôn ngữ thực tế. Các nghiên cứu khoa học xác nhận phương pháp này cải thiện đáng kể phát âm, ngữ điệu, nhịp điệu, nối âm, kỹ năng nghe và độ lưu loát khi nói — đặc biệt hiệu quả cho người luyện IELTS Speaking và muốn giao tiếp tiếng Anh tự nhiên như người bản ngữ.

Phương pháp shadowing: đọc hướng dẫn từng bước đầy đủ →