跟讀練習: Business Partner A2 8 4 1 - 通過影片學習英語口語

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36 句

如果句子過短或過長，請點選 Edit 進行調整。

So Angela, can you tell me about your work experience?

Yes, well I work as a team leader in customer services for a retail company.

I started my working life as a shop assistant and then I moved into customer services.

I have a lot of experience dealing with customers.

And what are your main strengths?

I have excellent communication skills, both speaking and writing.

But I think the most important skill is listening, really listening to your staff and customers.

Yes, that's an important skill for customer services.

I think I also have good problem -solving skills, as that's part of my job every day.

It's essential to listen to customers and my team and help to solve their problems.

What other skills do you have?

I have good IT skills because we deal with customers via many digital channels these days.

and I have good people skills.

I'm good at motivating my team to do their job well.

That's essential when you manage customer service advisors.

How have you helped to motivate staff?

Well, there are lots of ways to do that.

I've always set goals with staff, and when they meet those goals we celebrate, for example.

It's important to have a good team spirit the job can sometimes be stressful

when customers get angry yes you're right

and have you ever organized training sessions yes I've done a lot of staff training

and given presentations what about staff have you ever had any problems with difficult people in your teams yes

there have sometimes been problems between team members yes

that's true why do you want to work for our company Angela I want to progress in my career

and your company has an excellent reputation for customer service why do you want to leave your current job

I I enjoy my work and I've learned a lot, but your organisation has more opportunities.

Where do you see yourself in five years?

I'd like to develop my skills and do more staff training.

Do you have any questions for me?

Yes, I do.

What training opportunities are there with this job?

Well, we have an excellent management training programme.

We'll train you in all our products and processes.

We'll also provide on -the -job training.

Sounds great.

Another question I want to ask is about...

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音標練習掌握每個音

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詞彙遊戲邊玩邊學

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本課的詞彙與口語要點

這節口語課以影片“Business Partner A2 8 4 1”為素材。影片中反覆出現的詞有：customer, skill, staff, training, excellent。這段影片共有 36 個句子、389 個單詞可供跟讀。講話部分時長為 3:23。說話人語速平穩，每分鐘約 115 個詞，很適合跟讀。 89% 的單詞屬於英語最常用的 3,000 詞，詞彙容易理解。全部 36 個句子中有 7 個是問句，適合練習疑問語調和簡短回答。

影片中的重點詞彙

影片中 13 個值得學習的單詞，附發音和釋義：

單詞	發音	釋義
skill 名詞	/skɪl/	技巧, 技能
solve 動詞	/sɒlv/	解決 /解決
motivate 動詞	/ˈmoʊ.tɪ.veɪt/	激發
reputation 名詞	/ˌɹɛpjʊˈteɪʃən/	名譽 /名譽, 聲譽 /聲譽
advisor 名詞	/ædˈvaɪ.zə(ɹ)/	顧問 /顧問
organize 動詞	/ˈɔɹɡənaɪz/	組織 /組織
customer 名詞	/ˈkʌs.tə.mə/	顧客 /顧客, 主顧 /主顧
essential 形容詞	/ɪˈsɛn.ʃəl/	必要, 不可缺的
communication 名詞	/kəˌmjuː.nɪˈkeɪ.ʃən/	通訊, 溝通 /溝通
angry 形容詞	/ˈæŋ.ɡɹi/	惱怒的, 憤怒的 /憤怒的
retail 名詞	/ˈɹiˌteɪl/	零售
manage 動詞	/ˈmæn.ɪd͡ʒ/	管理
celebrate 動詞	/ˈsɛl.ɪ.bɹeɪt/	頌揚 /頌揚

值得反覆跟讀的句子

影片中簡短而完整的句子，可以直接用在日常對話裡：

What other skills do you have?
That's essential when you manage customer service advisors.
How have you helped to motivate staff?
Where do you see yourself in five years?
Do you have any questions for me?

影片中的語法

說話人最常用的結構，並附上影片中的原話：

結構	影片中的用法
現在完成時 have/has + 過去分詞 — 過去發生但與現在仍有關聯的事	have you helped · I've always set · have you ever organized
“will” 表將來 will + 動詞 — 決定、承諾或預測	We'll train · We'll also provide

需要注意的發音

說話人用了 8 次縮略和弱讀形式，例如 I've, we'll, I'd。請按聽到的簡短形式來說。

“sh” 和 “zh” 音: reputation /ˌɹɛpjʊˈteɪʃən/, organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/, essential /ɪˈsɛn.ʃəl/, communication /kəˌmjuː.nɪˈkeɪ.ʃən/
長單詞——注意重音位置: reputation /ˌɹɛpjʊˈteɪʃən/, organisation /ˈɔː.ɡə.naɪˌzeɪ.ʃən/, communication /kəˌmjuː.nɪˈkeɪ.ʃən/

中文母語者容易讀錯的音：

/v/ — 不要讀成 /w/，上齒輕觸下唇: solve /sɒlv/, motivate /ˈmoʊ.tɪ.veɪt/, advisor /ædˈvaɪ.zə(ɹ)/
詞尾子音 — 要讀清楚，後面不要加母音: solve /sɒlv/, motivate /ˈmoʊ.tɪ.veɪt/, organize /ˈɔɹɡənaɪz/, manage /ˈmæn.ɪd͡ʒ/, celebrate /ˈsɛl.ɪ.bɹeɪt/
/r/ 和 /l/ 的區別: stressful /ˈstɹɛsfəl/, retail /ˈɹiˌteɪl/, celebrate /ˈsɛl.ɪ.bɹeɪt/

如何用這段影片練習

先完整聽一遍影片，不要開口，記下不認識的單詞。
用正常速度逐句跟讀，每句重複到你的節奏與說話人一致為止。
錄下自己的聲音並與原聲對比，特別注意 skill, solve, motivate 這類單詞。

什麼是跟讀法？

跟讀法 (Shadowing) 是一種有科學依據的語言學習技巧，最初開發用於專業口譯員的培訓，並由多語言者Alexander Arguelles博士普及。這個方法簡單而強大：您在聽英語母語原聲的同時立即大聲重複——就像是一個延遲1-2秒緊跟說話者的影子。與被動聽力或語法練習不同，跟讀法強迫您的大腦和口腔肌肉同時處理並模模擬實的講話模式。研究表明它能顯著提高發音準確性，語調，節奏，連讀，聽力理解和口語流利度——使其成為雅思口語備考和真實英語交流最有效的方法之一。

影子跟讀法: 閱讀完整分步指南 →

跟讀練習: Business Partner A2 8 4 1 - 通過影片學習英語口語

選擇練習模式

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